I'm having a problem with my Shop Pay account or with trying to complete a purchase using my account. What do I do?

Verify that you are entering the email address and password that are associated with your Shop account correctly when you are trying to complete a purchase.

If your payment method is set up correctly, check that you have updated your browser's settings to allow third-party cookies. If the option is turned on and you still cannot complete your purchase, Contact Us by emailing info@olukai.com.

Mar 25, 2024