When will I receive my Refund, Exchange, or eGift Card Refund?Updated an hour ago

For fastest processing, use the Return Bar. As soon as they scan your QR code your return or exchange will begin processing:

1. You will receive your refund
2. If exchanging, your new order will begin processing
3. If returning for store credit, the eGift Card will be processed with your refund

If you elect to use a shipping courier, as soon as the package with our pre-paid shipping label is delivered by the courier to our distribution center:

1. You will receive your refund
2. If exchanging, your new order will begin processing
3. If returning for store credit, the eGift Card will be processed with your refund

You will receive a confirmation email when processing is complete.