Where do you ship from?
All of our orders are shipped from our Distribution Center at 15559 Flight Avenue, Chino, CA 91710 & 2965 188 Street Surrey, BC. V3S 9V5.
Do you ship to P.O. Boxes?
We ship all of our orders with FedEx and cannot deliver to P.O. Boxes. If you enter a P.O. Box at checkout your order will be held until we can verify a physical shipping address for you.
How long will it take my order to ship?
Due to the evolving Covid-19 situation, shipping carriers have received an influx in shipping volume causing short carrier delays. We provide an estimated delivery date for your order during the shipping selection in the checkout process. This estimated date is not guaranteed.
When your order sh...
Which days do you deliver packages on?
Most of our orders are delivered by FedEx Home Delivery and they do deliver packages Monday−Saturday. Delivery is between 9 a.m. and 8 p.m. Reference the estimated delivery date in checkout.
Note: Shipments are only picked up Monday−Friday.
Do you guys offer international shipping?
We have discontinued international shipping. We do not have an expected date to resume shipping internationally at this time.
Canadian customers can shop at OluKai.ca.
I only received one item, where is the rest?
Only received part of your order?
If you have ordered a few items, we may need to fulfil your order from multiple locations - that way you don't miss out on any of your items! This means we will pack and ship your items separately and therefore some items may arrive at a later date, even though ...