What is your return or exchange policy?

Rest easy, we offer free returns and exchanges within 30 days from the date your order ships at OluKai.com. Items must be in new, unused condition with the original packaging and tags.

We offer three options for returns and exchanges.

1. Exchange for another color and/or size
2. Return for an eGift Card
3. Return for a refund back to the original payment method.  If you no longer have access to the original payment method, please select an eGift Card as your refund option instead.

We will begin processing your new order or email your eGift Card as soon as the Return Bar processes your exchange.

Shipping charges are not refundable.

For any order totalling over $800, returns will need to be processed by contacting our Aloha Experience Team

Start My Return or Exchange